Conditions of return
Buyer can return or exchange this item
Buyer must return item within 30 days of delivery
Buyer is responsible for return postage costs
Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition
EU right of withdrawal
Buyers in the EU have the right to withdraw (cancel or return) an order within 14 days of delivery, unless you inform them of a valid exception. Add the required withdrawal form and any related terms and conditions..
Return Policy for Sim Racing Wheels & Mods
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
You can request a return (by sending an email to support@simspeedmods.com) within 14 days from the arrival of the goods.
In case of our error or factory defect, the cost of shipping (return shipping) is also at our expense. In case of return for other reasons, the return shipment is at the purchaser's expense.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@simspeedmods.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items at our expense if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@simspeedmods.com and send your item to:
Michael Greenaway
Breiviken 4
5042 Bergen
Norway
If the product has factory defects, we will also refund the cost of return shipping. In this case, after receiving the package, we will make a full refund.
In case of cancellation of the order for other reasons (wrong order, for example), you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
simspeedmods.com
support@simspeedmods.com
© 2026. All rights reserved.
Company Registration. Greenaway studios. 92717304MVA
Special Notes
Shipment from our warehouse in Norway.
Customers are responsible for any tax and duties imposed by their country.
US orders include prepaid import duties and tax, no surprises at the door.
